Support

We’re here to make your experience with Wheeldot smooth and hassle-free. If you have any questions, issues, or need assistance, please contact us using the options below.

Contact Us

Email Support:
For all support-related inquiries, please email us at [email protected]. Our support team aims to respond within 24 hours.

Phone Support:
Prefer to speak directly with our team? Call us at: +30 210 700 0203. Phone support is available during business hours.

Frequently Asked Questions (FAQs)

1. How do I reset my password?

If you’ve forgotten your password, go to the Wheeldot app login screen and tap "Forgot Password". Enter your registered email address, and follow the instructions sent to your email to reset your password.

2. How can I update my profile information?

Open the app and navigate to the Profile section from the settings menu. You can update your personal details, contact information, and profile picture. Don’t forget to save your changes.

3. How do I report a bug or technical issue?

If you experience any issues with the app, please report them by emailing [email protected]. Include details such as what happened, error messages, and screenshots if possible.

4. How do I cancel a booking?

To cancel a booking, go to the Bookings section in the app, select the booking you want to cancel, and follow the on-screen instructions. Cancellation terms and refunds depend on the booking policy.

5. How can I share feedback or suggest improvements?

We value your feedback! You can send suggestions, ideas, or comments to [email protected]. Your input helps us improve Wheeldot for everyone.

Thank you for choosing Wheeldot. We’re committed to delivering excellent service and support. If you need further assistance, please don’t hesitate to reach out.