Wheeldot.com User Data Deletion Policy
1. Introduction
Wheeldot.com is committed to ensuring the privacy and security of our users' personal data. This User Data Deletion Policy outlines the process and conditions under which users can request the deletion of their personal data from our systems.
2. User Data Deletion Requests
Users can request the deletion of their personal data through the following methods:
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- Email Request: By sending an email to [email protected] with subject ACCOUNT DELETE and your username or email.
- In-App Request: By clicking the “Delete Account” button in the Android app.
- Website Request: By clicking the “Delete Account” button on the website.
3. Verification Process
To ensure the security and authenticity of data deletion requests, users must verify their identity. The verification process includes:
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- Email Verification: For email requests, users must provide their registered email address and may be required to respond to a confirmation email.
- Account Authentication: For in-app and website requests, users must be logged into their account and may need to enter their password to confirm the deletion request.
4. Data Deletion Scope
Upon a successful deletion request, the following actions will be taken:
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- Account Information: All personal information associated with the user account, including but not limited to name, email address, contact information, and account settings, will be permanently deleted.
- User Content: Any content created or uploaded by the user, such as posts, comments, and media files, will be deleted.
- Usage Data: Logs and usage data directly associated with the user's account will be removed, ensuring that no identifiable information remains.
5. Data Retention Exceptions
In certain cases, Wheeldot.com may retain some user data to comply with legal obligations, resolve disputes, enforce agreements, or as required by law. Examples include:
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- Transaction Records: Data related to financial transactions may be retained for accounting and tax purposes.
- Legal Compliance: Information necessary to comply with applicable laws and regulations.
6. Processing Time
Wheeldot.com will process data deletion requests within 30 days from the date of receipt. Users will be notified via email once the deletion process is complete.
7. Consequences of Data Deletion
Once the data deletion process is complete:
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- Account Access: The user will no longer be able to access their account or retrieve any data associated with it.
- Service Disruption: Any services or features dependent on the user's data will be unavailable.
8. Contact Information
For any questions or concerns regarding this User Data Deletion Policy, users can contact our support team at:
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- E-mail: [email protected]
- Phone: +30-698-2334-095
- Mailing Address: Wheeldot.com, Tsimiski 2, Edessa, Greece
9. Policy Updates
Wheeldot.com reserves the right to update or modify this policy at any time. Users will be notified of any significant changes through our website or via email.
By using Wheeldot.com, users agree to the terms of this User Data Deletion Policy.
Effective Date: June 17, 2024
This policy ensures that users have a clear, straightforward method for requesting the deletion of their personal data and that Wheeldot.com handles such requests with the utmost care and responsibility.