OPEL CROSSLAND X AUTOMATIC

Two stars for the staff only for their professionalism and patience! The airport facilities after security check are too small to accommodate passengers of 6 flights (half of them delayed) at the same time, in July. Not enough and cramped seating, lack of space in service/shopping areas. FRAPORT, you can do much better!

Two stars for lovely friendly staff only. 7 flights in two hours on a Sunday totally overwhelms the airport. As the airport only works on these flights (plus one @ 19:55) why not space it out a bit. Over two hours so far spent in standing queues and still not through passport control! Every flight delayed (obviously). Very poor customer care and service by the operators - nil stars!

Nice small airport. Clean, great customer service. Refurbished, tidy and organized.

Updated visit May 2025: I've been through this airport a few times and always a trouble free experience. The airport itself is being expanded. Staff are always friendly and helpful. Thank you again 2024: Traveling with restricted movement on crutches. I could not have wished for better help and support. Thank you to all the staff. You made a difficult journey easy

The service at this airport needs to improve. The ground attendant informed us that we had missed our flight because the ticketing counters were closed, and sent us to look for a hotel and another flight in a week, because there were no flights, while the passengers had not yet boarded the plane and the gate had not even opened. Thanks to another, more experienced attendant, who called our airline contact, they were able to get us in quickly and did everything they could to get us to the plane. All the panic could have been avoided if the young attendant had checked herself before sending the passengers to look for another flight. Also, even a small airport needs an open SIM card booth at the entrance, especially when you arrive on an evening flight and there are no shops open in the city, and an information booth.